Job Description

KEY OBJECTIVES:

Product: Strong knowledge of all products, quality, sourcing and supply. Delivering exceptional standards in line with the ethos of the brand.
Guest Experience: Lead the kitchen to deliver quality products and run smooth service meeting guest demand.
People: A key role in training and development of Back of House team, and day to day people management.
Operations: Maintain all Food Safety, Health and Safety, administrative and statutory duties.
Financial Responsibility: Delivering against all financial targets, such as sales, labour and stock management.

PRODUCT:

Working with HC/SC to develop and create innovative dishes. Supporting the BOH team to implement and deliver new dishes whilst maintaining exceptional standards in line with the ethos of the brand.
Monitor and evaluate product quality and consistency to ensure quality of products and dishes and constructively communicate improvements where necessary.
Strong knowledge of seasonality, produce and suppliers to ensure high-quality ingredient selection.
Maintain good supplier relationships and in-depth knowledge of our suppliers and producers
Carry out daily check to ensure product quality and consistency to guarantee the excellence of all dishes.
Deliver high standards of food preparation and presentation to consistently deliver the guest experience.

GUEST EXPERIENCE:

Take a hands-on approach, overseeing all sections and the pass, ensuring smooth running of the kitchen throughout.
Participate in shift briefs to develop product knowledge of Front and back and house.
Participating on post shift briefs to address any issues.
Ensure BOH line team are fully trained in counter service and always uphold service standards.
Work in partnership with the front of house team to enhance Guest Experience, using feedback reports to shape team training and development needs.

PEOPLE:

Lead the team by example, cultivating a positive work environment by demonstrating professionalism, integrity, and a strong work ethic.
Ensure full participation in training and development opportunities to ensure skills and knowledge development.
Good working knowledge of all HR processes and procedures including effective performance management to build staff retention.
Support BOH compliance training and adhere to all relevant health & safety, food safety and COSHH policies, procedures and practices
Take an active role in on-boarding and training for the Back of house team. Identifying key team members for development and succession.

OPERATIONS:

Ensure all administrative and statutory elements required are executed to an exceptional standard, ensuring full site compliance.
Maintaining food safety standards, and legislative requirements to maintain a 5* EHO rating.
Support on weekly stock count procedures, analyzing margins, sales mix, wastage reporting. Investigating and resolving any discrepancies.
Reporting any site issues or maintenance concerns promptly.

Ensure all daily, weekly checklists are completed and all SOPs are adhered to.