First, create your employer account and build your venue profile—this helps candidates get a feel for your space. Next, create your job ad. After filling in the details, you’ll be prompted to complete payment. To maintain our community standards, every role is personally vetted by our team before going live. Once approved, your ad will immediately go live to the Countertalk community.

Countertalk offers three tiers for job listings:

The BASIC tier costs £75 (ex. VAT).

The FEATURED tier costs £150 (ex. VAT).

The PREMIUM tier costs £250 (ex. VAT).

For a full breakdown of the features included in each tier, please visit our pricing page.

The duration of your job listing depends on the package you select:

The BASIC and FEATURED tiers remain live on the website for 4 weeks.

The PREMIUM tier remains live on the website for 6 weeks.

If you need to keep a listing active for a longer period, you will need to re-purchase a listing package.

Yes, you can! We understand that details sometimes need adjusting. Employers are able to log into their account and edit the job description at any time after publishing.

It is also highly recommended to regularly review your job ad for clarity and to ensure it accurately reflects the role and your company's values.

The best way to increase visibility is to choose one of our higher-level tiers:

The FEATURED and PREMIUM tiers include significant visibility boosts by being:

- Featured on the home page of the Countertalk website.

- Pinned to a prominent 'Featured' slot on the main job board.

- Featured on our social media channels.

The PREMIUM tier offers the highest reach as it also includes the advert being mailed directly to suitable candidates in our network.

These are our dedicated interactive spaces for the hospitality sector. They are designed to foster relationships and facilitate discussions, allowing members to share resources, ask questions and support one another. To ensure the conversations remain relevant to your specific needs, we have split the community into two distinct streams. Members can be in both communities, if their needs and roles are relevant.

Countertalk Leaders: For managers and owners

Countertalk Hub: For everyone

These communities are strictly for those working directly within the hospitality sector. Whether you are a founder or a head chef, FOH or marketing, veteran or newbie, you are welcome. Please note that, to keep the space focused on peer-to-peer support, we do not accept applications from suppliers, sales representatives or external service providers. Access is not automatic; you must apply via our sign-up form so we can verify your role before adding you to the group.

To keep our communities safe and relevant, we ask everyone to apply via our sign-up form first. This helps us ensure you are placed in the right group for your role. Once our team reviews and approves your application, you will be sent a unique invite link.

We currently run two distinct communities to ensure conversations remain relevant to you:

Countertalk Leaders: For business owners and operators.

Countertalk Hub: For everyone

We encourage sharing resources, giving and asking for advice, and discussing industry news. Please keep it respectful and relevant. We want this to be a supportive space for everyone.

We ask that you do not post permanent job adverts in any of the chats. Paid job adverts are what allows Countertalk to keep providing those essential resources - please use our dedicated Jobs Board on the website for all recruitment, other than freelance roles. You are welcome to share a link to your Countertalk job listing if it is urgent!

Yes. We do not tolerate harassment, discrimination or spam. We want to foster an inclusive and positive environment. Any members violating these rules will be removed by the moderators.

Please email us or message the admins privately and we’ll handle it discreetly.

If the notifications are too much, we recommend ‘muting’ the group in your WhatsApp settings so you can check it at your own pace. If you wish to leave permanently, you can do so via the group info page on your phone.

It is only visible to the people within the specialist group of which you are a member.

The groups are primarily for individuals working in hospitality. We do not tolerate using these groups for direct outreach or advertising purposes (see our code of conduct here). Recruiters or brands can get in touch with us directly here (insert link to contact page) for collaboration or advertising options.

Countertalk admins manage the Community to make sure it’s a safe, organised and value-filled space for everyone.

We review each application manually to ensure the quality of the community. Please bear with us - we usually process new additions weekly. If it has been longer than that, drop us an email to check on your status.

Applying is a quick and seamless process once you have set up your profile.

1. Create a Countertalk Profile: Sign up for the community and build your one-time profile. This profile helps employers get to know you and your motivations.

2. Find a Role: Search and filter the job listings to find a role you are interested in.

3. Apply with your CV and a cover message: Once your profile is complete, you can easily apply for jobs by submitting your updated CV and a personalised cover message directly to the employer.

Yes, you do. To apply for any role on the Countertalk job board, you must first create an applicant profile.

Countertalk is more than just a job board: it's a community dedicated to your career growth! We offer a wealth of Career Advice and Help & Advice resources that provide tangible information for employees.

You can find articles and guidance on subjects like:

- Interview tips and preparation.

- Understanding legislation around pay.

- Other topics related to creating a positive career path in the hospitality industry.

We encourage you to explore the Community and Help & Advice sections of the website for all the tools and resources you need to stand out.

Once you have signed up for your Countertalk applicant profile, you will receive emails from Countertalk.

This system is designed to keep you updated on the status of your applications. You will receive emails when:

- You apply for a role.

- You have been selected for an interview.

- You have been hired for a role.

• New roles are listed which suit your criteria

We recommend completing every section of your profile. Employers want to see your passion for hospitality, so include a short bio about what drives you. Uploading a clear CV and keeping your experience up to date is also essential.

Simply log in to your account and head to your dashboard. You will see a tab labelled ‘Saved Items’ where you can find all the jobs and articles you have bookmarked for later.

We celebrate deliciousness and community. Our events range from networking drinks and panel discussions to educational workshops designed to help you grow in your career, have fun and experience the best of hospitality.

Keep an eye on our ‘Events’ page, our newsletter and social media. We usually release tickets through the website, and through instagram. Spaces fill up quickly, so we recommend booking as soon as you see something you like.

We love collaborating. If you have a venue or an idea that aligns with our values of community and culture, please get in touch with us via the contact form to discuss potential partnerships.

Please let us know as soon as possible so we can offer your spot to someone else on the waiting list. You can email us directly or manage your ticket through your confirmation email.

We connect you with a highly specialist and engaged community of independent hospitality professionals. Beyond listing jobs, we can help draft your adverts to ensure they attract the right talent and offer advice on recruitment best practices.

Yes, we do. If you are hiring for multiple roles, we have packages available to make it more cost effective. Please reach out to our team to discuss which option suits your needs.

You can view and manage all applications directly through your employer dashboard. We also notify you via email when a new candidate applies.

Absolutely. An automated receipt is sent upon payment, but if you require a full VAT invoice for your records, you can request one from our finance team.

We act as strategic advisers and love creative collaborations. Whether it is a sponsored event or a content series, email us to discuss how we can work together to reach our audience.

Click the ‘Sign Up’ button in the top right corner of the homepage. You can register as a candidate to find jobs or as an employer to post them. Follow the prompts and you will be set up in moments.

Log in and go to ‘Account Settings’. From there you can edit your name, email, bio and change your password.

In your ‘Account Settings’, navigate to ‘Notifications’. You can toggle email alerts for new jobs, newsletter updates and application statuses to suit your preferences.

We would be sad to see you go. If you need to delete your account or request a copy of your data for GDPR compliance, please email our support team and we will handle that for you immediately.

First, please check your spam or junk folder. If our emails are hiding there, mark them as ‘safe’. If you still cannot see them, check your notification settings in your account to ensure you are subscribed.

You can sign up via the footer on our website or opt-in when creating your account.

We share invaluable resources, opiniion pieces, industry insights, job highlights and updates on upcoming events.

We generally send our main newsletter weekly, with occasional special updates for events or urgent industry news. Plus candidates receive jobs regularly into their inbox.

We love hearing from our community. If you have a story pitch or a topic you think we should cover, please drop us an email. We are always looking for fresh perspectives.

There is an ‘unsubscribe’ link at the bottom of every email we send. You can also update your preferences in your account settings.

Countertalk is the true voice of hospitality — a platform built by industry people, for industry people, designed to make the industry better, fairer and more joyful, one workplace at a time. We strengthen the hospitality industry by connecting people with trustworthy knowledge, supportive community and healthy workplaces.

Countertalk was founded in 2018 by Ravneet Gill to champion positive change in the industry. Today we have a team who work behind the scenes on Operations, Community Management, Events, Social Media and Editorial content.

We provide a platform for recruitment into healthy workplaces, share educational resources and create spaces for conversation. We champion independent businesses and help candidates find workplaces where they can thrive.

We focus specifically on the independent, artisanal sector, with employers who have pledged that they share the Countertalk values.

You can email us directly via our contact page or slide into our DMs on Instagram, though email is best for urgent queries.

Double-check you are using the correct email address. If you are still stuck, use the ‘Forgot Password’ link. If that fails, email us and we will look into it for you.

These can sometimes take a few minutes. Please check your junk folder. If it hasn’t arrived after 15 minutes, try requesting it again or contact support.

Our site is optimised for all modern browsers including Chrome, Safari and Firefox, on both desktop and mobile.

If you spot a bug or a broken link, please let us know by emailing our service inbox. Screenshots are always helpful!

Click ‘Log In’ and select ‘Forgot Password’. Enter your email address and we will send you a link to set a new one.

We believe in integrity, trust and inclusivity. Our Code of Conduct requires all members to treat each other with respect. We do not tolerate discrimination or harassment of any kind.

Please email us immediately. We take all reports seriously and handle them with strict confidentiality.

We review every complaint thoroughly. Our priority is maintaining a safe, positive environment. We will investigate and take appropriate action, which may include removing users or listings.

We protect your data in line with GDPR regulations. We never share your personal details with third parties without your consent. Our privacy policy is here.

We reserve the right to suspend or ban any account that violates our values or harasses other members of the community.

‘Countertalk Verified’ is a badge of trust. It signals to candidates that an employer has met our specific criteria for a healthy, supportive workplace environment.

Employers agree to our employee pledge

We act as strategic advisers and love creative collaborations. Whether it is a sponsored event or a content series, email us to discuss how we can work together to reach our audience.

We'd love to talk! Just get in touch.