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Countertalk Employer Pledge

A commitment to healthy workplaces and an industry that thrives. To list a job with Countertalk, you must confirm that your workplace goes above and beyond the legal minimums — not just in policy, but in practice.

Values

  • Respect: Everyone at every level is treated with dignity, fairness and professionalism.
  • Accountability: We own decisions, address issues promptly, listen and learn from our mistakes.
  • Integrity: We communicate honestly, set clear expectations and follow through on what we say across the business.
  • Care: We look after our people, prioritising wellbeing, psychological safety and a supportive team dynamic.
I confirm that our workplace reflects the values that define Countertalk. 

Culture

  • Prevent bullying: Prevent bullying, harassment or discriminatory behaviour from staff or guests.
  • Everyday respect: Encourage a culture built on kindness, professionalism and everyday respect.
  • Responsible scheduling: Schedule responsibly, offer real breaks and avoid burnout as a way of working.
  • Support growth: Support people to develop their skills, progress fairly and grow within their roles.
I promise to create a workplace that feels safe, fair and sustainable. 

Compliance

  • Pay the Living Wage: for all roles within the business.
  • Upholding the legal requirements for tips and service charge.
  • Being honest and transparent about pay, hours, benefits and any deductions from the outset.
  • Follow employment law, health & safety standards, food safety rules and immigration requirements in full.
  • Keeping accurate records and honouring contract terms — no grey areas, no surprises.
  • Working hours, breaks and conditions that not only meet the law, but are realistic and workable for our team.
I guarantee that we meet and aim to exceed all legal responsibilities. 

I agree to the Countertalk Pledge

By listing a job on Countertalk, I confirm that I uphold this pledge — not just in writing, but in the way we run our workplace every day. 
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