Job Description

About the Role

We’re on the lookout for a hands-on, people-focused General Manager to lead the day-to-day operations at independently owned The Whistling Oyster, Fishmongers and Seafood Bar in Chiswick, West London. This role suits someone who loves hospitality, has a passion for seafood, and enjoys leading a close-knit team in a busy, exciting environment.

You’ll be right in the mix supporting the team, keeping standards high, and making sure every customer leaves happy, whether they’re picking up seafood for home or settling in for some oysters and fizz at the bar.

What You’ll Be Doing

Overseeing daily operations across the fishmonger and seafood bar
Making sure seafood handling, food safety, and hygiene standards are always spot on
Leading, training, and motivating the team across fishmongers, kitchen, and front-of-house
Creating staff rosters and fostering a positive, team-first workplace culture
Managing stock, ordering, and minimising waste to keep things fresh and efficient
Working closely with seafood suppliers to ensure quality, consistency, and sustainability
Keeping an eye on budgets, staffing costs, and overall performance
Handling customer feedback with care and professionalism
Supporting promotions, specials, and events that showcase great seafood and wine

Why You’ll Love Working With Us

You’ll be joining an independent business that cares deeply about quality seafood, great service, great wines and a supportive team culture. This is a great opportunity to make the role your own, grow with the business, and be part of something special.

Job Requirements

What We’re Looking For

Experience managing or supervising in hospitality, food, or seafood-focused venues
Solid knowledge of food safety and seafood handling practices
A natural leader who’s hands-on, organised, and calm under pressure
Strong communication skills and a genuine love of customer service
Experience in front-of-house, bar, or food service roles
Passion for fresh seafood and quality produce
Hospitality or food-related qualifications are a bonus, but not essential