Head of Production

Job Description

This is a very exciting opportunity to join our ambitious production team at e5 Bakehouse! This is a new role at E5 Bakehouse requires a highly organised and skilled individual to support both Pastry and Bread teams in all day-to-day operations. We are committed to using ingredients that, where possible, are locally sourced and organic, whilst promoting a creative and innovative menu that changes seasonally. We work with incredible produce, including our own freshly milled heritage wheat flour, to make viennoiserie, cakes,pastries and sourdough bread.

This role offers an opportunity to lead production teams containing approximately 20-25 people, that not only aims to create gorgeous products but is also one that puts inclusivity, sustainability, a nurturing work environment and community at the heart of what we do. A key focus of this position is driving commercial success by enhancing revenue opportunities and implementing cost-saving efficiencies across all production streams. If you are passionate about pastry and baking, are interested in working with food to make a positive social and environmental impact, and you'd like to be part of e5's vision, then this is the job for you. 

As Head of Production, you will play an important role in administrative tasks such as costings, recipe development and recipe documentation, while also establishing guidelines for quantities, and maintaining a high quality, particularly for new members of the team. Training and managing the team will be vital to this role, so we're looking for someone with great communication skills and strong leadership experience.

Salary: Between £40-£45k per annum depending on experience. 

You will be working 45 hours per week, including availability on the weekend. Please find the job description below:

If we receive a large amount of applicants we may decide to close the job vacancy sooner so please apply asap. 

Job Type: Full-Time, Permanent

Reports to: Operational Director & General Manager

Liaise with: Deputies of Bread and Production 

Hours: 45 hours per week

Core Values: Nurturing, proactive, and supportive leadership with a commitment to organic, locally sourced ingredients.

Overview

This integrated leadership role provides comprehensive strategic oversight for both the Bread and Pastry departments at e5 Bakehouse. The Head of Production is responsible for cultivating a collaborative, creative, and high-performing environment. The role is designed to ensure rigorous quality control and continuous innovation while streamlining interdepartmental communication. A key focus of this position is driving commercial success by enhancing revenue opportunities and implementing cost-saving efficiencies across all production streams. You will be closely working alongside the deputy baker and the deputy production manager.

How We Work

• Positivity: Maintain an optimistic outlook, inspire team members, and create a positive work environment.
• Energy: Demonstrate high levels of enthusiasm and drive; motivate others through great leadership.
• Resilience: Adapt well to challenges and bounce back from setbacks through constructive criticism and mutual support.

Responsibilities

1. Rota Management & Payroll: Strategically manage team time-keeping, shift structures, and payroll analysis. Ensure the department is adequately staffed to meet bakery, catering, and wholesale needs.
2. Ordering & Stock Management: Oversee dry goods and dairy inventory. Manage relations with key suppliers (Suma, Infinity, Langridge, etc.) and coordinate with millers regarding fresh flour harvests. Diligently track and report on all key expenditures, including raw materials, overheads, and utility costs, identifying areas for efficiency and reduction.
3. Quality Control & Product Development: Lead daily quality checks for all bread and pastry items. Facilitate experimentation and seasonal recipe development, ensuring consistency in taste and presentation.
4. Wage Cost Oversight: Proactively manage and control labour scheduling and wage costs across all departments to meet established budgetary targets without compromising quality or service.
5. Infrastructure & Operational Lead: Coordinate maintenance for all machinery and equipment. Manage the physical production environment to ensure safety and efficiency.
6. Compliance: Act as the lead for Food Safety, Health and Safety, and HACCP standards. Manage audits and digital compliance via Alert65.

Project and Education Leadership

• Class Program Leadership: Oversee the teaching of bakery classes and the development of the class curriculum.
• External Management & Coordination: Lead stagiaire coordination and act as the primary liaison between production and the education programs.
• Interdepartmental Communication Lead: Serve as the central point of contact for upper management, the office, and other departments to ensure smooth operations.
• Team Alignment & Growth: Lead regular staff check-ins, conduct annual performance reviews, and facilitate team meetings monthly to align strategy and production flow.

Production & Leadership Execution

• Technical Excellence: Maintain high standards for organic ingredient use, recipe execution, and waste minimisation.
• Wholesale Management: Coordinate with the office manager on wholesale requests and expansion strategies.
• Recruitment: Lead the interview and selection process for new talent, ensuring a complementary and diverse team dynamic.
• Mentorship: Provide daily constructive feedback and foster an environment of independent initiative and professional growth.

Job Requirements

The position requires a minimum of 2 years of management experience, ideally in a production setting. 

Excellent attention to detail 

Exceptional communication skills 

A minimum of Level 2 food & hygiene safety training 

Proficient and knowledgable in pastry and sourdough bread production (desirable) 

Job Location

395 Mentmore Terrace
London E8 3PH