Job Description

Vincenzo’s serves the best pizza this side of the Atlantic —delivering a fast-paced, grab-and-go concept inspired by NYC’s iconic late-night slice culture. Since opening in Shoreditch in November 2025, we’ve quickly become a neighbourhood favourite, renowned for generous slices, quality artisanal ingredients, authentic techniques, and warm hospitality.

We are looking for an energetic, detail-driven General Manager to take the reins of our Shoreditch site. This is a hands-on leadership role for someone who thrives in high-volume environments, loves team development, and is passionate about brand-building. You’ll oversee daily operations, drive sales, shape the guest experience, and lead a high-performing team in one of London’s vibrant food hotspots.

Key Responsibilities

Operational Excellence: Oversee all daily operations in our shop, ensuring seamless service, fast queue management, and a high-energy vibe.
Team Leadership & Culture: Recruit, train, and mentor a top-tier team. Lead by example on the floor, fostering a positive, inclusive, and collaborative working culture.
Guest Experience: Drive customer satisfaction by engaging with guests, maintaining high service standards, resolving issues swiftly, and building local loyalty.
Financial Performance: Manage site profitability (P&L), monitor budgets, control costs, track sales, and report on key performance metrics.
Standards & Compliance: Uphold flawless standards for food safety, hygiene, stock control.
Local Brand & Growth: Partner with ownership on local marketing initiatives, neighbourhood pop-ups, and community engagement to keep Vincenzo’s top-of-mind in Shoreditch.

Job Requirements

What We’re Looking For

Proven Experience: Minimum 2 years as a General Manager or Assistant General Manager in a high-volume, fast-casual, premium grab-and-go, or restaurant environment.
Leadership Skills: A natural motivator with strong communication skills and a passion for developing staff.
Commercial Acumen: Strong track record of managing site finances, rotas, stock control, and POS software.
Adaptability: Comfortable working late-night shifts, weekends, and peak trading hours in a bustling neighborhood.
Food Passion: A genuine passion for artisanal food, high-quality hospitality, and NYC pizza culture.

To apply: Please send your CV and a cover letter outlining your relevant experience

Salary: £38-45,000 per annum