Over the last few years we have all felt it - that familiar sting when a restaurant bill arrives and it’s just a little higher than we expected. The months pass, and we get used ...
Hospitality is no stranger to challenges. We’re an industry built on adaptability, creativity, and resilience. But we’ve also been in survival mode for several years now. We don’t need to tell you that, because you're living it. Every day, ...
It is likely that at some point during our careers in hospitality, we will have seen or will be a victim of some form of sexual harassment from a colleague, a manager, an ...
2025 has only just started, but it’s already shaping up to be a challenging year. With the new budget and service charge legislatures, the continued rise in costs of living, and the changing geopolitical and cultural landscapes to navigate, ...
We were overwhelmed by the response to our article last week detailing the upcoming changes announced in the 2024 Autumn Budget. As we mentioned, there are many factors - greatest among them the rise in National Insurance ...
The Employment (Allocation of Tips) Act 2023 comes into effect from this Tuesday, October 1st and in anticipation we have had a flood of questions from employers regarding the nitty gritty of its implementation, and from employees expressing concern about its ...
CULTURE CLUB is our regular column in which YOUR workplace culture questions are answered by experts Merly and Michelle. Well & Being co-founder Merly Kammerling is an ex-chef who has been offering psychological support and training since 2018. Well & Being’s ...