BOOSTING REVENUE WITHOUT RAISING PRICES

Employer Advice

BOOSTING REVENUE WITHOUT RAISING PRICES

11 Jan 2026

January has a way of exposing every pressure point at once.

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The festive rush has passed, consumer spending typically contracts, and the realities of the economic climate hit hard. For hospitality, this moment often brings quieter rooms, tighter cash flow, and very little room for error — all while fixed costs continue to rise.

At Countertalk, we’re speaking daily to operators who feel this squeeze acutely. Many have already raised prices where possible, often carefully and transparently. But in the current climate, maximising revenue is harder than ever — customers are cautious, footfall is less predictable, and simply charging more is no longer a reliable or comfortable solution.

What’s becoming increasingly clear is that resilience now comes from refinement. Not one sweeping change, but a series of smaller, strategic decisions that help businesses protect margins without undermining trust or value.

This piece brings together Countertalk’s wider industry insight alongside the lived experience of Jay Patel, founder of neighbourhood favourites Legare and recently-opened wine bar Luna. It reflects both the macro picture — what we’re seeing across the industry — and the micro reality of running a small, highly scrutinised restaurant where every square foot, every cover, and every decision has to earn its place.

Taken together, these are not growth hacks or short-term fixes. They’re practical adjustments designed for a moment when maximising revenue is difficult, raising prices is fraught, and the priority is simply to keep good businesses viable through a challenging start to the year.

Jay's Take

At Legare, we’re limited by what we can do in a 35-cover, 680 sq ft restaurant — so we have to maximise what we already have. Over time, we’ve implemented a few changes that have really helped. Here's what we've done.

Pre-Theatre Menus

Between 6–7pm, the restaurant is full of quick, one-hour diners spending £30–£35 per head on food (wine and service not included). The menu is designed for speed, value and low food cost: focaccia for the table, a primi (pasta or risotto), and a dessert.

Early evening would otherwise be a quieter period, but this approach keeps the room full and flowing. Most guests add a glass or two of wine, or an extra à la carte dish, bringing average spend closer to £50 per head — which makes a real difference. It also allows us to turn tables efficiently and squeeze in additional bookings or walk-ins before the busier 8–8:30pm seatings.

Key takeaway: Filling “awkward” service windows with fast, good-value menus can unlock revenue without touching headline prices.

Portion Control (without guests noticing)

Menu psychology matters. We don’t want people filling up too early on focaccia, antipasti or overly large pasta portions — we want them to comfortably make it through the menu.

We’ve slightly reduced the size of some pasta dishes so they’re satisfying but not heavy. We’ve paired back bready courses and shifted antipasti to lighter, protein- and veg-led options, leaving room for carb-heavy primi and secondi.

We always aim to finish with dessert — ideally a cannoli on every table. At £6 a pop, it’s an easy and high-margin addition that doesn’t feel indulgent or excessive to guests.

Key takeaway: subtle portion adjustments and menu sequencing can increase average spend without anyone feeling deprived.

Wine List Structure

We’ve reworked our wine list pricing to create clearer decision points. Previously, we had bottles priced at £30, £33, £35, £39, £43. Now it’s more like £30, £38, £44.

Those wider gaps encourage guests to commit either lower or higher — and often higher. We’ve also reduced the number of wines overall, focusing on more premium, interesting options. That makes the list less intimidating and quicker to navigate, while nudging spend up by £6–£10 per bottle. If guests stick with the house wine, that’s fine too. Two £30 bottles are more profitable for us than one £60 bottle when you look at cost-to-sales ratios.

Key takeaway: fewer choices, better spacing and confident curation can quietly increase wine revenue.

Events and Buyouts

Full-venue hires and private events offer far stronger gross profit. Set menus mean less wastage, more efficient staffing, and financial commitment upfront.

Guests get their own space, the experience feels special, and the business benefits from predictability and reduced costs.

Key takeaway: events aren’t just “extra” revenue — they’re often safer, cleaner profit.

Additional Tips

When margins are tight, it’s rarely one big change that saves a business — it’s a series of small, considered adjustments that quietly improve performance across a week, a month, and a year. Beyond Jay’s core strategies, these are some of the tactics we consistently see making a meaningful difference across the industry:

Design Upsells Around Experience, not Pressure

Upselling works best when it’s rooted in hospitality rather than sales. Guests are far more receptive to suggestions that feel like guidance — helping them get the best from the menu — than to anything that feels transactional or revenue-driven.

Language plays a big role. Framing recommendations as observations (“This works really well with…”, “Most people enjoy finishing with…”) feels natural and reassuring, whereas direct add-ons (“Would you like to add…”) can interrupt the flow of service and put guests on the defensive.

The most effective upselling happens when:

  • Teams understand the menu deeply and speak about it with confidence
  • Recommendations are tailored to the table, not delivered as a script
  • Suggestions are timed thoughtfully, rather than stacked at the point of ordering

When done well, guests don’t experience this as upselling at all — they feel looked after, guided, and confident in their choices. Over time, that consistently lifts average spend without increasing prices or creating friction at the table.

Simplify to Increase Flow

Complexity is one of the most underestimated costs in hospitality. Overly long menus, excessive flexibility, and too many decision points slow everything down — from ordering to prep to service — often without adding meaningful value for the guest.

Simplification doesn’t mean stripping character or creativity from what you do. It means removing friction. Fewer options can lead to faster decisions, smoother service, more confident teams and fewer mistakes. Over the course of a week, that efficiency quietly translates into more covers, better experiences, and improved revenue.

In challenging conditions, flow is often more valuable than novelty.

Focus on Cumulative Gains

None of these strategies are designed to transform a business overnight. Their power lies in accumulation. A slightly better menu mix, smoother service flow, more confident recommendations, fuller early services, and better use of space may each feel incremental — but together they create resilience.

In a climate where raising prices is sensitive and demand is unpredictable, these quieter improvements often make the difference between just about coping and creating breathing room.

They don’t change how hospitality feels to the guest — but they significantly change how sustainable it is behind the scenes.

Revisit Menu Engineering — Regularly

Menu engineering isn’t a one-off exercise; it’s an ongoing discipline. What sells, what performs well financially, and what makes sense operationally can shift quickly — particularly in volatile trading conditions.

Regularly stepping back to assess your menu helps surface quiet problems before they become structural ones. Dishes that are popular but low-margin may need subtle reworking. High-margin dishes may simply need better positioning, clearer descriptions, or more confidence from the team when talking about them. Others may no longer justify the space they take up in terms of prep, stock holding or service complexity.

The aim isn’t constant reinvention, but intentional curation — ensuring that every item on the menu earns its place both financially and operationally.

The Final Word

In a moment where the industry is being asked to do more with less — less footfall, less certainty, less tolerance for price rises — protecting revenue has become less about bold moves and more about thoughtful ones.

The ideas shared here, from Jay’s day-to-day decisions at Legare to the wider patterns Countertalk sees across the industry, are not about extracting more from guests, but about running businesses with greater clarity and control. Small adjustments, applied consistently, can create stability at a time when it’s hard-won. And in a January like this, that stability isn’t just desirable — it’s essential.


 

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