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Countertalk Loves, Employer Advice

TRICKY CUSTOMERS? Kill Christmas complaints by reading energy like a book

As we approach the annual Everest that is Christmas, I’ve always felt that it’s not just something we should try and ‘survive’ but actually something that we can attempt to enjoy. We can use it ...

ARE ‘CIVILIANS’ RUINING YOUR WINE SALES?

Career Advice, Help & Advice

COMMUNICATING WITHOUT CONFLICT: How to deliver hard messages and get positive results in moments of pressure

We all know relationships can take a huge strain when you are in the thick of Christmas, with the pressure of mis-en-place, bookings and heaving dining rooms. Tempers can flair and it is easy ...

How great socks and enough forks can help our mental health and our business

Employer Advice, Interviews

DANIEL WILLIS’ SEASONAL ADVICE FOR RESTAURATEURS

Continuing our series of seasonal advice to get you all through the festive period, we hear from Daniel Willis of Luca. An industry veteran with a good few Christmasses under his belt, he tells us how fellow restaurateurs can get ...

Career Advice, Countertalk Loves

CAREER SPOTLIGHT: I’m a Global PR & Events Manager. Here’s what you should know.

We love Poppy’s description of cities ticking through the lens of food. This perfectly describes one of the best things about hospitality - that for every restaurant that exists, there’s a huge ...

Countertalk Culture, Employer Advice, Interviews

Itamar of Honey & Co: The Nurturing Power of Boundaries

Archives

TRICKY CUSTOMERS? Kill Christmas complaints by reading energy like a book

ARE ‘CIVILIANS’ RUINING YOUR WINE SALES?

WINE PAIRING 101

COMMUNICATING WITHOUT CONFLICT: How to deliver hard messages and get positive results in moments of pressure

How great socks and enough forks can help our mental health and our business

DANIEL WILLIS’ SEASONAL ADVICE FOR RESTAURATEURS

SUPPORTING YOUR TEAM IN THE BUSY SEASON

CAREER SPOTLIGHT: I’m a Global PR & Events Manager. Here’s what you should know.

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