Alice House West Hampstead

General Manager

Front of House
  • General Manager
  • £42,000 – £45,000 per year (base)
  • London, West
  • Full Time
General Manager
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Job Description

ULG is a collective of 10 venues across London, each with its own unique personality. We are a young, diverse group, dedicated to creating great neighbourhood spaces. We offer a great place to work with opportunities for all to grow in a culture based on kindness, quality, simplicity, and loving what you do.

We’re looking for an ambitious, enthusiastic, and experienced General Manager to join our team. You will work closely with your Head Chef and AGM to deliver a healthy business and to nurture and develop the venue team. As GM you will take ownership of business performance, while working collaboratively with your team to deliver the best possible experience for your guests.

What you can look forward to when you join ULG

  • Paid overtime 
  • A £100 voucher joining bonus
  • Team Member referral bonus of up to £1000   
  • Profit sharing bonus scheme
  • An extra day of paid holiday for each consecutive year of service 
  • Pre payday access to your wages through WageStream 
  • Membership of Hospitality Rewards with access to hundreds of perks and discounts, along with wellbeing support & GP access 
  • 35% off food and drink in ULG venues for you and up to 2 guests 
  • Cost price wine through our fabulous suppliers
  • Cycle to Work Scheme 
  • Workplace Nursery Benefits Scheme 
  • Personalised training at every stage of your career 
  • Supplier visits and masterclasses - think breweries, wineries, butchery & farms 
  • Summer & Christmas parties every year 
  • A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday) 
  • Charity opportunities
  • Professional development - WSET, Personal License, First Aid, Training Skills etc. 
  • Funded apprenticeships in Leadership & Management   
  • Come as you are - be part of a creative, diverse, and inclusive culture

Job Requirements

We're looking for someone who is an experienced hospitality manager with: 

  • A commercial approach - you'll own your P&L 
  • A deep understanding of how a well trained, connected, supported team makes everything work 
  • A keen eye for detail and a relentless approach to upholding standards 
  • Excellent communication 
  • A willingness to lead from the front, and be present on service 
  • A true love of food, drink, hospitality, and London pub culture 

Job Location

283 - 285 West End Lane
London NW6 1RD

About Alice House West Hampstead

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