General Manager

Job Description

Role Overview

We are looking for a hands-on General Manager with a very real passion for food, drink and, most important of all, people. Experience managing a busy restaurant environment is a must, as is a good wine knowledge. We would like to meet people who can help us to continue innovating, refining our processes and developing our enthusiastic and friendly front of house team. We are looking for a talented individual who will fit with our culture while helping us to elevate what we do to the next level.

Key Responsibilities

• Managing the day-to-day operations of the Guest Chef Restaurant, Cometa  and No.23, while conveying the vision, style and values of Carousel
• Creating memorable experiences for our guests, championing warm, friendly and unpretentious service
• Encouraging the team to identify regulars and to build relationships with them
• Inspire, support and develop the team, nurturing strong relationships with front and back of house to encourage a positive working environment that celebrates learning and experimentation
• Leading the FOH management team, ensuring they are meeting their key objectives and harnessing their strengths to create a high-performing team to rival the industry’s best
• Maintaining the highest levels of service and hospitality
• Running a tight and effective operation, ensuring the business his its revenue, SPH and GP KPIs without compromising on our values
• Overseeing the food and beverage offering across all areas of the business, ensuring both its creativity and cost effectiveness

Job Requirements

What we are looking for

• A minimum of 1 year General Manager experience (or 2-3 years Restaurant Manager experience) with extensive knowledge of the hospitality industry, restaurant operating systems and managing a team of at least 10 FOH staff
• Someone who enjoys new challenges and has the ability to inspire and lead others
• Great attention to detail 
• Excellent organisational and time management skills 
• Level headed and consistent, trustworthy, open and reliable
• Ability to work calmly and resourcefully under pressure
• A passion for great food, great wine and people

Job Location

19-23 Charlotte Street
London W1T 1RW