By Madeleine Geach, of The Good Life leadership coaching and courses for the hospitality industry.
This is for you if you own a business, lead a business, or manage a team. Here’s the conundrum: you’ve worked hard to create ...
Maternity packages are one of the most complicated and contentious issues that we come across. The legalities and logistics are extensive, not to mention the fact that each person’s circumstances and experiences will be vastly different. Historically our ...
“With pop-ups, it’s like… BIG SHINY THING! COME HERE NOW! Buy my tickets to my thing because I’m only going to be here for a minute! And luckily, touch wood, we always sold out. But now, it’s not that. ...
I’m on a mission to improve people's understanding of ice cream and what’s involved in the cost of making it. We recently raised the prices of our ice creams and here ...
Welcome to our brand new ASK TONY: The Countertalk Problem Page. Tony Carelli has recently come on board with Countertalk as an additional mental health expert to serve our community, joining stress councillor and therapist Merly Kammerling to ...
Our writer has spent over 20 years in the industry with a stellar CV under his belt, working most recently as a successful General Manager at one of London’s most prestigious hospitality groups. He approached us to share ...