Let’s talk about pay. It’s one of the trickiest - and let’s be honest, the touchiest - subjects in hospitality. Workers feel it’s too low, employers say their wage bills are sky-high, and meeting in the middle everyone’s feeling the ...
This is for YOU if you are managing someone older or more experienced than you, and finding that it’s affecting your confidence and impact as a manager. Our resident leadership expert Madeleine Geach from The Good Life has worked through this ...
With the imminent change in service charge legislation you might find that you or your team have a few more questions about their payslip than usual, especially as the figures are likely to look a little different since they’ll ...
As we continue our series spotlighting the experiences of women in the kitchen, we’re asking: how do we get more female representation in professional kitchens? Many of us recall the backlash when a certain butter influencer showcased his male-only ...
The new service charge legislation is due to take effect in October and, although there has been no recent update from the new government, most businesses have already taken steps to ensure that they are prepared. But what should employees ...
We're hearing from one of our most exciting and successful partnerships: Ana Goncalves and Zijun Meng are the power team behind TATA Eatery, TOU, and the newly opened Solis. What started off as a ...
In a world plagued by phones pinging 24/7, and an industry which never sleeps, what happens to us and to our work when we never switch off? Most of us know what happens, because it’s our daily (and ...
Pastry Chef Ravneet Gill set up Countertalk as a platform for jobs and community-building in 2018. Driven by her own damaging experiences, she hadn’t realised that working in a kitchen could offer a different, more positive environment than the ...