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YOUR SURVIVAL KIT FOR 2025

2025 has only just started, but it’s already shaping up to be a challenging year. With the new budget and service charge legislatures, the continued rise in costs of living, and the changing geopolitical and cultural landscapes to navigate, we know how overwhelming it can feel. The key is being PREPARED. And we can help.
That’s why we’ve compiled a survival kit featuring some of our most useful Long Reads, giving you the tools you need to tackle the year ahead.

NAVIGATING NEW LEGISLATURE

The recent Autumn Budget 2024 has had some significant impacts on the UK hospitality sector – we break down the main changes, their effects, and provide you with a handy calculator to determine how much your business costs will increase.
Still have some questions on the new service charge legislature that came into effect last October? Or maybe you just want a refresher – we’ve answered the community’s most popular questions.

IMPROVING WORKPLACE CULTURE

We hear from multiple, brilliant female chefs who delve into the issue of gender representation in kitchens – and what can be done to challenge the status quo and shape a better future.
Merly and Michelle of Well & Being and QAB Leadership give us the lowdown on how to handle that one bad apple on your team who is affecting culture.
This piece comes to us from MAD Academy: your introduction to OPEN BOOK MANAGEMENT, a concept that is making waves stateside and having a real impact on profits and staff motivation.

EMPLOYEE RESOURCES

UNDERSTANDING YOUR PAYSLIP
Your payslip might look a bit different in light of the new service charge legislation – we break down what it all means with this handy poster.

We’ve put together a guide to help you work out what you personally might aim for, depending on where you are in your career and what matters most to YOU.

PERSONAL GROWTH

EMBRACING CHANGE
Change in our industry is a constant, and it can be insanely overwhelming. Prue Stamp gives us excellent advice on how to manage it, and why change is ultimately a good thing.

Guilt – we all feel it, especially those of us in leadership. Madeleine Geach has 4 brilliant tactics to help you leave guilt behind.

INDUSTRY OPINION

HOW TO COMPLAIN
Went out for a meal but it wasn’t quite right? Don’t take to Google and leave them a 1 star review; follow these steps to respond instead.

Service charge is a practice that’s unique to hospitality. But why? And does that mean we need to keep it around? Our deep-dive explores the subject.

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