Job Description

Wood Street Bakery is a small, independent, and fast-growing bakery where there’s real opportunity to make your mark and grow with us as we continue to build something special.

As manager, you’ll lead the way forward to deliver exceptional experiences for both your team and your customers. You’ll take full ownership of daily operations, ensuring the bakery runs smoothly, profitably, and always with warmth and care. You’ll inspire your team to love what they do and take pride in every pastry and coffee served.

Work-life balance matters to us! You'll work 9 hour days and have every other weekend off. There is an option to work 4 days instead of 5 if preferred.

Core Responsibilities

– Creating a Community

Build, lead, and retain a motivated, skilled team who share your passion for quality and service.
Recruit and train new team members, ensuring everyone feels welcomed, supported, and confident in their roles.
Foster a positive, inclusive culture where people enjoy coming to work and take pride in what they do.

– Caring for Customers

Lead by example, ensuring every guest receives a friendly, memorable experience.
Uphold all operational, safety, and brand standards—never walking past something that isn’t right.
Be the champion of product knowledge and presentation, ensuring everything served reflects Wood Street Bakery’s standards of excellence.

– Empowering Sales

Create a culture where selling feels natural—encouraging your team to share their knowledge and enthusiasm for our products.
Be an active presence in the local community, building connections and identifying opportunities to grow the bakery’s reach.
Drive sales with thoughtful initiatives and a genuine passion for hospitality.

– Driving Profit

Take full ownership of financial performance, managing stock, wastage, and labour to achieve efficiency and profitability.
Use smart scheduling and ordering to balance operational needs with cost control.
Keep a close eye on all controllable costs—from consumables to energy—ensuring every decision supports a sustainable, thriving business.

Job Requirements

1. Leadership with Empathy
You lead by example, motivating and supporting your team with kindness, patience, and genuine care. You know how to bring out the best in people.

2. Passion for Quality and Craft
You love good food, great coffee, and the craft that goes into them. You’re passionate about maintaining high standards in every coffee, pastry and customer interaction.

3. Excellent Communicator
You listen well, speak clearly, and know how to adapt your tone whether you’re guiding your team or talking with customers.

4. Commercially Minded
You understand how to balance quality with profitability — thinking strategically about sales, costs, and efficiency.

5. Positive and Approachable
You bring good energy to the bakery. People naturally turn to you for guidance because you’re supportive, fair, and approachable.

6. Adaptable and Solutions-Oriented
You handle challenges with creativity and confidence.