HR for Team Leaders

Module Description

From difficult conversations to the contractual and legal basics, the people side of running a hospitality business is where many managers feel least equipped. This module gives team leaders a practical grounding in performance management, informal processes, contractual obligations and the employment law essentials they need to handle everyday situations well, and to protect the business while they do it.

Covered in this Module

• The employment law and contractual responsibilities relevant to your role
• Addressing conduct, capability and performance concerns fairly and consistently
• Preparing for and conducting difficult workplace conversations with confidence
• Recognising when an issue can be handled informally, and when a formal process is required
• Keeping appropriate records, following fair processes, and knowing when to seek additional HR support

Suitable For

Sous Chefs and Head Chefs, Supervisors, Assistant GMs, General Managers and business owners