Getting the Best from Your Team
Monday 5 October 2026, 9:30am · Heist Bank, 5 North Wharf Road, Paddington, London W2 1LA
How to coach, delegate and set goals that get your team thinking for itself.
Module Description
Great managers get the best from their people by knowing how to ask, how to set clear goals, and how to hold a team to account without micromanaging. This module gives chefs and floor managers practical coaching tools, centred on the everyday questions that get a team thinking for themselves, so that capability and ownership build across the floor and the kitchen while the manager's own time and energy are freed up.
Covered in this Module
- Curiosity as a management tool, and the coaching questions that encourage team members to think independently and find their own solutions
- Setting clear, achievable goals, so that everyone understands what good performance looks like
- Delegating effectively without losing oversight or slipping into micromanagement
- Holding individuals to account through constructive, consistent conversations
- Building capability and ownership within the team, and freeing up your own time in the process
Suitable For
Anyone in a supervisory or management position with responsibility for others.