Head Waiter

£28 - £30 yearly
  • Harwood Arms
  • The Harwood Arms, Walham Grove, London, UK
  • Nov 28, 2019
Full-time Front of House: Head Waiter/Waitress

About us

The Harwood Arms is London's only Michelin starred gastropub serving seasonal British food with a game focus. Headed up by chef Sally Abe, we are a small, friendly team with a big focus on creating a family with all of our staff members. We feel that if the team are happy then the customers will be!

Role description

We are looking for a head waiter to join our small team at the Harwood Arms, your role will involve supporting the assistant restaurant manager and restaurant manager by running a section during services and communicating clearly with the kitchen and the rest of the team.


- Running a section during service, taking orders, managing junior waiters, working as a team player

- Opening and setting up the dining room and bar

- Looking after laundry ordering and deliveries

- Closing the restaurant with view to doing end of day cash up and reports

- Maintaining standards of service 

- Going the extra mile for guests

Ideal candidate

The ideal candidate will have a good understanding of restaurant service but most importantly will a warm, friendly approach with both guests and other staff members. They will want to be part of a small dynamic team who work together to make the Harwood a memorable place to eat and drink.

Desired experience/skills

Michelin experience preferred but not essential

Knowledge of Tissl and Opentable advantageous but again not essential

Some wine knowledge or a keen interest to learn about wine

Positive team plater essential

Perks, incentives or benefits offered

Weekly yoga/mobility class in the dining room

Hospitality Action Employee Assistance program 

Employee Pension program

Weekly wine trainings with a master sommelier 

Happy to give flexible working hours

Specific training offered or provided for this role, if any.

WSET training, fire marshall training, health and safety training, first aid training

Preferred starting date

Nov 28, 2019